Shipping policy

Shipping Policy

Thank you for shopping at Inssaa. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an email notification with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates
We currently ship across the United States. Shipping charges and estimated delivery times for your order are calculated and displayed at checkout:

• Free Tracked Shipping: Free ($0.00) — Estimated delivery within 7–12 business days.
• Priority Insured Shipping: $4.99 — Estimated delivery within 5–8 business days (includes priority fulfillment and loss/damage coverage).

*Please note that delivery dates are estimates and may vary slightly due to carrier delays or peak seasons.

3. Order Tracking
Once your package has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking information will become active within 48–72 hours.

4. Damages & Lost Packages
If you purchased Priority Insured Shipping and your item arrived damaged or was lost during transit, please contact us immediately with photos of the damaged item at battakarim@gmail.com so we can arrange a free replacement.

5. Contact Us
If you have any questions or concerns regarding your order's shipment, please reach out to our support team at:
Email: support@inssaa.com